Payment Methods

At Luminamei, we are committed to providing a secure, convenient, and straightforward checkout experience.

Accepted Payment Methods

The payment methods available for your order will be displayed at checkout. Depending on your country, region, device, and payment provider, available options may include:

• Major credit and debit cards
• Supported digital wallets
• Other secure local payment methods

Please select your preferred payment option during checkout and follow the instructions provided to complete your purchase.

Secure Payments

Your payment information is processed through secure and trusted payment providers. Luminamei does not directly store your complete credit or debit card details.

We use secure checkout technology to help protect your personal and payment information during every transaction.

Payment Currency

Product prices and checkout totals are displayed in the currency shown on our website.

Your bank or card provider may apply currency conversion fees, international transaction fees, or other charges. These additional fees are determined by your payment provider and are not controlled by Luminamei.

When Will I Be Charged?

Your payment will be authorized or charged when your order is successfully placed.

After completing your purchase, you will receive an order confirmation email containing your order details. Please check your spam or junk folder if you do not see the confirmation email in your inbox.

Why Was My Payment Declined?

A payment may be declined for several reasons, including:

• Incorrect card or billing information
• Insufficient available funds
• An expired card
• Bank security restrictions
• Address verification issues
• International payment restrictions
• Temporary payment provider errors

Please review your payment information carefully and try again. You may also use another available payment method or contact your bank for further assistance.

Payment Verification

To protect our customers and prevent unauthorized transactions, some orders may require additional payment or identity verification.

If verification is required, our customer service team may contact you using the email address provided with your order. Delayed or incomplete verification may affect order processing.

Discount Codes

Discount codes must be entered during checkout before completing payment.

Unless otherwise stated:

• Only one discount code may be used per order
• Discount codes cannot be added after an order has been placed
• Some discounts may not be combined with other promotional offers
• Minimum purchase requirements or product exclusions may apply

Please review your order total before submitting payment.

Payment Issues

If you experience a payment problem or believe you have been charged incorrectly, please contact us with your order number and a brief description of the issue.

Email: jinqichuang2025@163.com

For your security, please do not send complete card numbers, passwords, or sensitive banking information by email.