Terms of service

Shipping Policy

Last updated: July 29, 2026

Thank you for shopping with luminamei.

We are committed to providing a smooth and reliable shopping experience. This Shipping Policy explains our order processing times, shipping options, and delivery information.

Order Processing Time

After your order is successfully placed, we will carefully prepare and package your items.

  • Orders are usually processed and shipped within 1-3 business days after payment confirmation.
  • Processing times may be slightly longer during holidays, promotions, or periods of high order volume.

Once your order has been shipped, you will receive available shipping updates through your provided contact information.

Shipping Rates

We offer the following shipping options:

Standard Shipping

  • Orders under $50: A shipping fee of $3.99 will apply.
  • Orders of $50 or more: Enjoy free shipping.

Express Shipping

  • Express shipping is available for an additional fee of $15.

Shipping options and applicable fees will be displayed during checkout before you complete your purchase.

Delivery Time

Delivery times may vary depending on your location, shipping method, and local delivery conditions.

The estimated delivery time depends on factors such as:

  • Destination country or region
  • Shipping carrier
  • Customs processing
  • Local delivery services

Please note that delivery times are estimates and are not guaranteed. Delays may occur due to circumstances beyond our control, including weather conditions, customs inspections, or carrier delays.

Order Tracking

Once your order has been shipped, tracking information (when available) will be provided so you can follow your package's delivery progress.

If you have any questions about your order status, please contact us.

Shipping Address

Please make sure your shipping information is accurate and complete before submitting your order.

If incorrect address information is provided, please contact us as soon as possible. We cannot guarantee changes can be made after an order has been processed.

Contact Us

If you have any questions about shipping or your order, please contact us:

Store Name: luminamei

Website:
https://luminamei.com/

📧 Email:
jinqichuang2025@163.com